From opening your account to making withdrawals — we're here to help you every step of the way.
Choose the category that fits your needs
Registration, Verification & Profile Setup
How to Deposit & Withdraw via bKash, Nagad & Rocket
How to Use the Welcome Bonus, Free Spins & Promo Codes
Games not loading, slots, and Live Casino issues
Password Change & Two-Factor Authentication
Guide to downloading, installing, and updating the app
Setting Limits, Self-Exclusion & Support Resources
Find Us on Live Chat, Email & Social Media
Creating an account with 1xbet partner is quick and straightforward. Registration takes just 2 minutes using your mobile number or email. The steps below are designed to help even first-time users get started without any hassle.
A common question we get — is verification mandatory? Yes, KYC verification is required before you can make a withdrawal. However, you can deposit and start playing right away. All you need for verification is a photo of your National ID or passport — approval usually takes within 24 hours.
Each person may only register one account. Creating multiple accounts may result in bonus cancellation and risks account suspension.
Click the "Forgot Password" button on the login page. An OTP will be sent to your registered mobile number or email — simply set a new password and you're good to go.
Click the "Register" button in the top menu and choose to sign up with your mobile number or email.
Enter your name, date of birth, mobile number, and a strong password.
Enter the 6-digit code sent to your mobile. Your account will then be ready to use.
Add your personal details and payment method. You'll receive a welcome bonus on your first deposit.
Upload a photo of your national ID. Approval is typically completed within 24 hours.
Transact easily using familiar payment methods available in Bangladesh
Making a deposit at 1xbet partner is completely hassle-free. Using familiar mobile banking options like bKash, Nagad, or Rocket, your funds are credited in just a few seconds. The minimum deposit is only ৳100 — so you can get started with any budget.
To make a deposit, log in to your account, go to the "Deposit" option, select your payment method, and enter the amount. Then confirm with your mobile PIN and the transaction is done. Your account balance is usually updated within 1 to 3 minutes.
Get up to 100% as a welcome bonus on your first deposit. If you have a promo code, apply it before making the deposit.
Before withdrawing your winnings, make sure your KYC verification is complete. Then log in to your account, go to the "Withdraw" option, select your preferred payment method, and enter the amount.
BKash and Nagad withdrawals are typically processed within 15 minutes to 2 hours. Bank transfers may take 1 to 3 business days. First-time withdrawals can take a little longer due to additional security verification.
It's best to withdraw using the same method you used to deposit. This helps speed up processing.
৳100
৳300
1–3 minutes
15 min – 3 days
1xbet partner's bonus system may seem complicated at first, but it's actually straightforward. New users receive a welcome bonus on their first deposit, and every week brings reload bonuses, cashback, and free spin offers.
Bonuses cannot be withdrawn directly — you must first meet the wagering requirements. For example, 30x wagering means you need to bet the bonus amount 30 times over. Each bonus has an expiry date, so make sure to use it in time.
If you have a promo code, apply it at the time of deposit — it cannot be added later. Full bonus terms and conditions are always available on the "Rewards" page.
Up to 100% bonus on your first deposit, with a maximum of ৳10,000.
Get a special reload bonus on deposits every Friday.
Cashback paid every Monday, calculated at a set rate on your weekly net losses.
Free spins on selected slots — new offers every week.
Fix Common Technical Issues Yourself
To install the APK on Android, enable "Unknown Sources" under Settings → Security → Unknown Sources. On iOS, download directly from the App Store.
Check your internet connection. Clear your browser cache. If you have a VPN enabled, turn it off and try again.
Uninstall the app and re-download the latest version. Make sure your phone has at least 500MB of free storage.
Reset your password and check that Caps Lock is off. Multiple failed login attempts may temporarily lock your account — contact support if that happens.
Keep your browser zoom at 100%. Use the latest version of Chrome or Firefox. Try disabling Dark Mode.
Go to Settings → Notifications → 1xbet Partner app on your phone and make sure permissions are enabled. For email notifications, check your spam folder.
If you can't resolve the issue on your own, our team is always ready to help
Get the fastest response — average reply time is 2 minutes.
Available 24/7For detailed issues, reach us by email. We'll respond within 24 hours.
support@1xbetpartner.wsJoin our official Telegram channel for updates and support, all in one place.
Available 24/7Detailed answers to common questions are available on our FAQ page.
Always availableAnswers to the Most Frequently Asked Questions
Keep gaming within the bounds of entertainment. 1xbet partner is committed to responsible gaming. You can set daily or weekly deposit limits for yourself at any time. Self-exclusion is also available if needed.
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